I2C Collection Software
I2Cby eCollecteCollect Request a demo
Invoice-to-Cash software for collection companies

Collection software, built by a collection company

I2C is the platform eCollect runs its own receivables business on. Now you can license it: invoicing, dunning and debt collection in one system, under your brand, switched on market by market.

Request a demoExplore the platform
  • White-label for your brand
  • Configured per market
  • API-first
I2CDashboardInvoicesCustomersCommunicationPaymentsAnalyticsReports
Dashboardlive demo
Invoicedstage 1
Remindedstage 2
Collectionstage 3
Paidsettled

Payments by week

Activity

    Illustrative interface with sample events, not customer data.

    Proven before we sold it

    The results eCollect gets on this software

    These figures come from eCollect’s own collection operations, which run on I2C.

    78%

    pay before legal action

    Settled during pre-legal collection.

    35%

    shorter DSO

    Drop in days sales outstanding.

    44%

    lower collection cost

    Digital-first instead of letter-first.

    The platform

    Everything a collection company runs, in one system

    Take the whole lifecycle or only the modules you need.

    Per-market configuration

    One system, switched on market by market

    Each territory gets its own workflow. Steps are toggled on or off, channels and fallbacks are set per country, and a default profile covers the rest.

    • Roll out to a new country with limited country-specific customisation
    • Escalation triggers and fees set for every step
    • Flat or percentage fees that vary with the case amount
    • Fallback channel when the first one does not reach the customer

    Example configuration to show the principle. Click a territory.

    Native AI stack

    AI agents in three layers

    Agents work with the customer, inside the process and on the forecast.

    Layer 01

    Talks to the customer

    • Chat agent
    • Voice agent
    • Email reply agent
    Layer 02

    Runs the process

    • Dynamic Flow Orchestrator
    • Payment matching
    Layer 03

    Looks ahead

    • Payment prediction
    • Analytics agent
    • Cash-flow forecasting

    Rolled out in stages: some agents are in production, others in proof of concept or planned.

    Your business case

    What do you want to achieve?

    Pick a goal and see which modules serve it.

    Customer payment page

    Your brand on the page where customers pay

    A white-label payment page with your logo, colours and languages. Three screens from invoice to paid, on desktop and mobile.

    1Open the invoice
    Payment page showing the open invoice
    2Choose a payment method
    List of payment methods
    3Payment confirmed
    Payment confirmation screen
    60+ payment methods, 12 digital currencies
    Integration

    Four ways to connect your systems

    Start with a file, finish with a full API integration. Data moves in real time in both directions.

    01
    .csv file transferThe quickest start, no development needed.
    02
    Partner systemsConnect through systems you already use.
    03
    Server integrationDirect exchange between servers.
    04
    REST APIFull control with real-time data transfer.
    Your systems
    • ERP
    • CRM
    • Claims
    • Finance
    ↕
    Middleware API
    ↕
    I2C platform
    • Customer database
    • Communication engine
    • Accounting & reporting
    • AI / advanced analytics
    • Payment matching
    • CX journey orchestration
    ↕
    Your customers’ debtors
    • Digital touch points
    • Call center
    • Payment solution
    • Settlement
    Who builds it

    A collection company that became a technology provider

    eCollect built I2C for its own cross-border collection business and develops it in its tech hub in Sofia. You get software shaped by daily operations, not by a slide deck.

    • Tech hub in Sofia, operations hub in Essen
    • Active in 50+ countries with 13 currencies
    • Cross-border legal processing with 15 years of experience
    410Ktech events per day
    21.4Mdigital contact points through July 2026
    108FTEs from 14 nations
    13languages
    Next step

    See I2C on your own portfolio

    Tell us which markets and modules you need. We show you the system configured for them.

    Explore the platformSee per-market set-up